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Privacy Policy

We, RizeX (hereinafter referred to as the "Company"), represented by its authorized members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors, and assigns, are the creators of this Privacy Policy.

This document ensures our firm commitment to protecting your privacy and your valuable personal information.

This Privacy Policy applies to our online platform and website — www.rizex.online (hereinafter referred to as the "Website"), which provides online trading education and mentorship services.

In order to offer uninterrupted access to our services, we may collect, use, and, in some cases, disclose information about you — always in compliance with applicable Indian data protection laws and international best practices such as the General Data Protection Regulation (GDPR).

If you do not agree with any part of this Privacy Policy, you are advised not to use or access our website or services.

For any privacy-related queries, please contact — rizex.academy@gmail.com.

Definitions

  • "We", "Our", and "Us" shall mean and refer to RizeX, the creators and operators of this Website.
  • "You", "Your", "Yourself", and "User" shall mean and refer to natural or legal individuals using the Website.
  • "Personal Information" means and includes any personally identifiable information that we collect from you, including but not limited to name, email, contact details, financial information, and usage data.
  • "Third Parties" refer to any external websites, companies, or individuals apart from the User and the Company.

Information We Collect

We are committed to respecting your privacy and ensuring protection of your information. The types of data we collect include:

1. Personal Data:

  • Name, contact number, email ID, address, and other identification details
  • Educational or professional information (if applicable to mentorship eligibility)

2. Payment and Financial Data:

  • Transaction details (credit/debit card, UPI, bank info) processed securely through approved payment gateways

3. Tracking and Technical Data:

  • IP address, browser type, device details, time spent on site, pages visited, and clickstream data

4. Usage Data:

  • Course progress, participation in mentorship sessions, and user activity to improve our content

We collect and store such information only for legitimate educational and operational purposes.

How We Use Your Information

Your information may be used for:

  • Providing and managing course access, mentorship programs, and certifications
  • Processing payments and managing your account
  • Sending course updates, offers, and relevant notifications
  • Improving website functionality and user experience
  • Complying with legal obligations and responding to lawful requests

We do not sell or rent your personal information to any third party.

Data Security

We use industry-standard security measures, including SSL encryption, secure servers, and restricted access protocols, to protect your data.

All payment-related data is processed through trusted payment gateways compliant with PCI-DSS and RBI norms.

Accessing and Deleting Your Information

Registered users can access or update their personal details from their account dashboard.

You can request deletion of your account or data at any time by emailing rizex.academy@gmail.com. We may retain certain data as required by law or for legitimate business interests (such as fraud prevention or financial compliance).

Cookies

Our website uses cookies to:

  • Enhance functionality and user experience
  • Track usage metrics for analytics and improvement
  • Personalize learning recommendations and marketing content

You may disable cookies in your browser settings, though it may affect your experience on our site.

Third-Party Services

We may engage third-party service providers for analytics, payment processing, or communication purposes.

All such parties are contractually obligated to follow strict data protection measures and cannot use your information for any unrelated purpose.

External Links

Our Website may contain links to external websites or resources. RizeX is not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies before sharing any personal data.

Your Rights

Subject to applicable laws, you have the right to:

  • Access and review the personal data we hold about you
  • Request corrections or updates
  • Withdraw consent for data processing
  • Request deletion of your data
  • Lodge a complaint with the relevant data protection authority if your rights are violated

Confidentiality

All your personal data is treated as confidential. We will not disclose it unless required by law or authorized by you.

We do not send unsolicited emails or messages unrelated to our services. You may unsubscribe from marketing communication at any time.

Legal Disclosure

We may disclose your information to governmental or law enforcement authorities if required:

  • To comply with legal obligations
  • To investigate fraud, intellectual property violations, or misuse of our platform
  • To protect the safety and integrity of our users and services

Amendments to This Policy

RizeX reserves the right to modify this Privacy Policy at any time. Any changes will be updated on this page with the revised effective date. Continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

For any concerns, clarifications or deletion requests, please contact us at:

📞 Phone: +91-8595715899

📩 Email: rizex.academy@gmail.com

Terms & Conditions

Welcome to RizeX ("we," "our," or "us"). This website is managed and operated by 21st Gen Skills Academy.

These Terms and Conditions ("Terms") govern your access to and use of our website — rizex.online — and any related services, content, or materials provided through it (collectively, the "Services").

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

You agree not to:

  • Engage in any conduct that could disable, overburden, or impair our website.
  • Attempt to hack, disrupt, or gain unauthorized access to our systems.
  • Copy, distribute, or reproduce any part of the website without our prior written consent.

2. Intellectual Property Rights

All content, design, graphics, videos, logos, and materials available on this website are the intellectual property of RizeX or its licensors and are protected by copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission.

3. User Accounts

If you register for an account:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and complete information.
  • You are solely responsible for all activities under your account.

We reserve the right to suspend or terminate your account if we suspect misuse or violation of these Terms.

4. Educational and Informational Purpose

All content, courses, and materials provided by RizeX are for educational and informational purposes only.

We do not guarantee specific financial results or profits.

Trading and investing involve risks, and you are solely responsible for your own financial decisions.

5. Payments and Refunds

All fees for our programs or services must be paid in full before access is granted.

Refunds, if any, are subject to our official Refund Policy available on the website.

We reserve the right to change prices at any time without prior notice.

6. Third-Party Links

Our website may contain links to third-party websites.

We do not control or endorse these websites and are not responsible for their content or policies.

You access such websites at your own risk.

7. Limitation of Liability

RizeX and its team shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website or services.

All users are encouraged to perform their own due diligence before making any financial decisions.

8. Indemnification

You agree to indemnify and hold RizeX, its founders, employees, and affiliates harmless from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our website.

9. Modifications

We may update or modify these Terms at any time without prior notice.

The revised Terms will be effective immediately upon posting on the website.

Your continued use of the website after any modifications means you accept the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Contact Us

If you have any questions about these Terms, please contact us at:

📩 Email: rizex.academy@gmail.com

📞 Phone: +91-8595715899

Refund Policy

This Refund Policy constitutes a legal agreement between RizeX and any individual or entity purchasing, accessing, or using any of our online courses, mentorship programs, subscriptions, or related digital services.

Please read this Policy carefully before making any payment. By purchasing or enrolling in any program through rizex.online, you agree to the terms of this Refund Policy.

All sales made through RizeX are final and non-refundable.

Since our products and mentorship programs are delivered in a digital format and provide instant access to educational content, live sessions, and premium materials, we cannot offer refunds, cancellations, or exchanges once payment has been successfully completed.

By proceeding with the purchase, you expressly acknowledge and agree that you are aware of and accept this "No Refund Once Purchased" policy.

Contact Us

For any questions or clarifications, please contact our support team at:

📩 Email: rizex.academy@gmail.com

📞 Phone: +91-8595715899

Cancellation Policy

Once a payment is successfully processed on our website, cancellation requests will not be entertained.

All purchases made through RizeX, including but not limited to courses, mentorship programs, training sessions, subscriptions, digital products, and services, are final and non-cancellable.

We encourage users to carefully review all program details, pricing, and terms before making a purchase. Access to digital content, resources, recordings, live sessions, or any proprietary material is granted immediately after confirmation of payment, making cancellations infeasible.

In rare and exceptional circumstances, cancellation requests may be reviewed solely at the discretion of RizeX.

Approval, if any, does not guarantee a refund and may involve deductions for administrative, platform, or service costs already incurred.

RizeX reserves the right to modify, suspend, or discontinue any program, service, or policy without prior notice. Any such changes will not entitle users to a cancellation or refund.

By proceeding with the payment, the user acknowledges and agrees to this Cancellation Policy.

Contact Us

For questions or clarifications, please contact our support team at:

📩 Email: rizex.academy@gmail.com

📞 Phone: +91-8595715899